Delivery
and Returns
DELIVERY
Cost of Delivery:
£2.50 UK Standard Royal Mail Recorded
£5.00 UK Registered Post
£4.00
Europe
£8.00 Europe International Signed For
£6.00 Rest Of World
£10.00
Rest Of World International Signed For
The cost of delivery will be added to
your order total before payment.
Orders are usually despatched within seven
days. During busy periods this can take up to 28 days. We will endeavour to deliver
your order well within 28 days of receipt. If we are unable to achieve this we
will contact you so you can decide whether to cancel or revise your order.
Incorrect
delivery details may lead to delays in the delivery of your Emily B products,
so before placing your order, please ensure that you have included the full address
details, including accurate postcode of the intended recipient.
RETURNS
Emily B products
can be returned to us at any time in the fourteen days after the goods have been
despatched. Such items must be new and unused with the original packaging and
the garment tags still attached.
The customer is liable for the postage charge
when returning an item. Occasionally items get lost in transit and we recommend
that returned items are sent by recorded or special delivery.
All Emily B
products that you wish to return should be returned to RETURNS, Emily B, Office
2, The Broxbourne Business Centre, Fairways, Cheshunt, Hertfordshire. EN8 0NJ
with the returns note which is with the delivery note/invoice you receive with
the goods.
We will refund the amount due to you by the method of payment that
was used at the time of purchase, excluding taxes, duties and delivery costs within
30 days from the date of notice of cancellation
Should you have any further
queries regarding our delivery/returns policy please contact sales@emily-b.co.uk
.